Privacy Policy – Pure Yoga

Thank you for using Pure Yoga. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

  • Information We Collect

Account Information:  When you create an account, we collect your name, email address, phone number, and password. This information is necessary for accessing and utilising the features of our app.

Profile Information: We may collect additional information such as your profile picture, educational background, and interests to personalise your experience within the app and improve our services.

Usage Data: We collect information about your interactions with the app, including session duration, pages visited, and features accessed. This data helps us analyse app usage patterns and enhance the user experience.

  • Use of Information 

Personalisation: We use the collected information to personalise your experience within the app, including suggesting relevant educational content, courses, and features based on your profile and interests.

Communication: We may use your email address or phone number to send important notifications, updates, and promotional materials related to our Service. You can opt-out of receiving promotional communications by following the instructions provided in the communication.

Service Improvement: We analyse the collected data to improve our app’s functionality, user interface, and overall service quality. This includes enhancing course recommendations, identifying and resolving technical issues, and conducting research and analysis to better understand user needs.

  • Payments

Payment Methods: Pure Yoga offers multiple payment options, including Visa, Mastercard, and Mada. When you make a payment through our app using any of these payment methods, your payment information is securely processed by trusted third-party payment service providers in accordance with their privacy policies. We do not store any information regarding user’s credit card details.

Third-Party Payment Services: For payment processing, we utilise third-party services provided by Tap Payments. When you make a payment through our app, your payment information is securely handled by Tap Payments in accordance with their privacy policies. 

Apple Pay: We also offer Apple Pay as a payment option, which is processed by Tap Payments. When you choose to use Apple Pay, your payment information is securely transmitted and stored by Tap Payments.

  • Push Notifications

OneSignal: Pure Yoga utilises OneSignal, a third-party notification service, to send push notifications to users. By using the Pure Yoga app, you agree to receive push notifications related to class updates, promotions, and important announcements. You can manage your notification preferences within the app settings or device settings.

  • OTP Authentication

4jawaly: To authenticate users, Pure Yoga utilises the services of 4jawaly to send One-Time Passwords (OTPs). This is done to ensure the security and integrity of user accounts. The OTPs are sent to the provided phone number during the registration or login process.

  • Links to Other Sites

External Links: Our app may contain links to external sites such as Google Maps for displaying branch information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their respective privacy policies before providing any personal information.

  • Multi-language Support

Language Options: Pure Yoga supports multiple languages, including English and Arabic. By selecting your preferred language, the app will display content in the chosen language for a better user experience.

  • Data Security and Retention

Data Security: We implement reasonable security measures to protect your information from unauthorised access, loss, or disclosure. We follow industry-standard encryption protocols and secure servers to ensure the safety of your data.

Data Retention: We retain your personal information, including account details and transaction history, for as long as necessary to provide our services, fulfill legal obligations, and maintain business records. If you request the deletion of your account, we will securely delete your personal information within a reasonable time frame, except for any data that we may be required to retain for legal or legitimate business purposes.

  • Your Rights

Access and Control: You have the right to access, modify, or delete your personal information held by us. You can update your account details within the app or contact us directly for assistance.

  • Updates to the Privacy Policy

Policy Updates: We may update this Privacy Policy from time to time. The updated version will be available within the app. We recommend reviewing this policy periodically to stay informed about our data practices.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data handling practices, please contact us at Instagram.

Thank you for choosing Pure Yoga!